TL;DR: Netsafe’s August 2026 update: bank impersonation reports jumped from 21 in July to 46 in August, making up 34% of impersonation reports (up from 20% in April–July), the highest share all year. Government impersonation fell from about 37 a month to 11. Netsafe’s read: scammers are changing the costume, not the trick. Hang up on unexpected bank calls and call back on the number on your card.

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The numbers

From Netsafe’s August 2026 update:

MeasureBeforeAugust 2026
Bank/financial impersonation reports21 (July)46
Bank share of impersonation reports20% (Apr–Jul)34%
Government impersonation reports~37/month (Apr–Jul)11

Netsafe called bank impersonation "the standout trend for August," and noted no other significant increases.

Same scam, new outfit

Netsafe suggests scammers may be switching who they pretend to be, not how they operate. Last quarter it was IRD and NZTA; this month it’s your bank. The script barely changes: urgency, a "problem", a request for a code or a transfer.

Netsafe also cautions that monthly numbers shift with publicity and only count what’s reported, so treat them as indicative.

What bank impersonation looks like right now

Netsafe’s advice

If you lost money, also check whether the new bank reimbursement rules apply. Report to the bank and Police within three months.

A free exposure check shows if your number or email is in breach data.

Frequently Asked Questions

Are bank impersonation scams increasing in NZ?

Netsafe reports rose from 21 in July to 46 in August 2026, the highest monthly share this year.

Why did government impersonation scams fall?

Netsafe suggests scammers may be changing who they pretend to be rather than their tactics.

How do I report a scam to Netsafe?

Online at netsafe.org.nz/report or by free phone on 0508 638 723.

Sources

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