TL;DR: The Canadian Securities Administrators (CSA) issued an alert on August 4, 2026 about fraudsters impersonating the Swiss private bank Union Bancaire Privée (UBP). They contact people who already lost money on unregistered crypto platforms and claim the funds can be recovered for an upfront fee. UBP says it has no connection to the activity. This account follows trade-press reporting of the CSA alert.

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What the CSA warned about

As reported by Wealth Professional, the CSA alert describes a second scam aimed at people who have already been scammed. Fraudsters claim money is waiting in temporary UBP accounts and ask for 'release' or 'processing' fees to unlock it.

Because the alert comes from securities regulators, the same warning applies to any firm that cold-contacts you about lost investments, whether or not it uses a bank's name.

Once the fees are paid, no funds appear, and the scammers often ask for more. They use UBP's name and logo, fake employee identities, and forged account statements and transfer confirmations. UBP has confirmed it has no connection to the activity, does not hold accounts for investors in this way, and does not request fees to release funds.

Platforms named in the alert

The reporting says the platforms already flagged include Spotrade, CenexPro and Altercoin, among others. If you used a trading site like these and lost money, expect to be contacted by someone offering help.

Red flags

What to do

Do not pay. A real bank or regulator does not charge you to release your own money. Read realistic expectations for crypto scam recovery for what recovery can and cannot achieve, and investment and trading app scam recovery for the first steps after a trading-app loss.

Report the contact to your provincial securities regulator and the Canadian Anti-Fraud Centre, and tell your bank and local police. Our how to report fraud to the Canadian Anti-Fraud Centre guide explains the process, and crypto scam statistics for 2026 shows how common these crypto losses are.

Frequently Asked Questions

What did the CSA warn about?

In an alert dated August 4, 2026, the CSA warned that fraudsters are impersonating the Swiss bank UBP to offer recovery of lost crypto in exchange for upfront fees.

Does UBP charge fees to release funds?

No. UBP has confirmed it has no connection to the activity, does not hold accounts for investors in this manner, and does not request fees to release funds.

Who is targeted?

People who already lost money on unregistered crypto platforms.

Where do I report it?

Report it to your provincial securities regulator, the Canadian Anti-Fraud Centre, your bank and your local police.

Sources

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