TL;DR: Drivers get frequent app notifications that scammers imitate to phish credentials. Verify any account issue by logging into the app directly, not through a texted link, and keep all payments and communication inside the official platform.
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Drivers get frequent app notifications that scammers imitate to phish credentials.
Common Tactics Used
Phishing texts impersonate the delivery platform about a 'flagged' account, and fake customers ask a driver to cancel an order and be paid directly outside the app.
How to Protect Against It
Verify any account issue by logging into the app directly, not through a texted link, and keep all payments and communication inside the official platform.
What Family and Friends Can Do
Sudden secrecy about money, unusual withdrawals, or a new online relationship that stays undisclosed are all worth a calm, judgment-free conversation. The earlier a scam is caught, the more can usually be recovered.
If this looks similar to something else you've seen, it's worth reading Scams Targeting People Recovering From a Disaster.
This pattern shows up elsewhere too — see Scams Targeting First-Generation College Students.
Frequently Asked Questions
Why are they specifically targeted?
Drivers get frequent app notifications that scammers imitate to phish credentials.
What tactics do scammers use?
Phishing texts impersonate the delivery platform about a 'flagged' account, and fake customers ask a driver to cancel an order and be paid directly outside the app.
How can they protect themselves?
Verify any account issue by logging into the app directly, not through a texted link, and keep all payments and communication inside the official platform.
What should family or friends watch for?
Sudden secrecy about money or new online relationships, unusual withdrawals or wire transfers, and reluctance to discuss a new "opportunity" or contact in detail are all worth a gentle, non-judgmental conversation.
What should I do if I think this has already happened?
Stop all contact and payments immediately, report it to the appropriate authority, and contact the bank or payment provider involved to see what can be recovered.