TL;DR: 1930 is India's National Cybercrime Helpline, prioritised for financial fraud — calling quickly gives banks and payment apps the best chance of freezing funds before they move further.
How to File a Complaint on the 1930 Cybercrime Helpline — a clear, step-by-step guide to what to do and how long it takes.
Step 1: Call 1930 as soon as you notice the fraud
1930 is India's National Cybercrime Helpline, prioritised for financial fraud — calling quickly gives banks and payment apps the best chance of freezing funds before they move further.
Step 2: Have your transaction details ready
Keep your transaction ID, the amount, the date and time, and the UPI ID or account number the money went to ready before you call — this is what the operator will ask for first.
Step 3: File the complaint on cybercrime.gov.in
You can also file directly on the portal at cybercrime.gov.in, which the helpline will often direct you to for full documentation, including screenshots and supporting evidence.
Step 4: Save your acknowledgment number
Once filed, you'll receive an acknowledgment number — save it, since you'll need it to check status or follow up with your state cyber cell.
If this looks similar to something else you've seen, it's worth reading How to Report a SEBI SCORES Complaint.
This pattern shows up elsewhere too — see How to File an RBI Ombudsman Complaint.
Frequently Asked Questions
Step 1: Call 1930 as soon as you notice the fraud
1930 is India's National Cybercrime Helpline, prioritised for financial fraud — calling quickly gives banks and payment apps the best chance of freezing funds before they move further.
Step 2: Have your transaction details ready
Keep your transaction ID, the amount, the date and time, and the UPI ID or account number the money went to ready before you call — this is what the operator will ask for first.
Step 3: File the complaint on cybercrime.gov.in
You can also file directly on the portal at cybercrime.gov.in, which the helpline will often direct you to for full documentation, including screenshots and supporting evidence.
Step 4: Save your acknowledgment number
Once filed, you'll receive an acknowledgment number — save it, since you'll need it to check status or follow up with your state cyber cell.